Shipping & Delivery
Estimated Delivery Time = Processing Time (3–6 business days) + Shipping Time (2–8 business days)
Our delivery estimates depend on multiple factors, such as the destination and the time required to prepare and pack your items for shipment.
Shipping Refund Policy – Combine Orders to Qualify for Free Shipping
If you place multiple orders on the same day and they have not yet been shipped, you may contact our customer service team to request a combined shipment. If the total amount of the combined orders meets the free shipping threshold, we will refund the shipping fees for the eligible orders.
Please note: The request must be made before your package is shipped. Orders that have already been dispatched are not eligible for this policy.
Shipping Fees
1. United States (48 contiguous states only)
– Free shipping for orders over $30 USD
Estimated delivery: 5–14 business days
– Standard Shipping: $6 USD
Order Tracking
After your order ships, you’ll receive a confirmation email that includes your tracking number. Please allow 48–72 hours for the tracking information to update on the carrier’s website.
U.S. Tariff Policy
Since late April, TTMart has adjusted its shipping strategy by absorbing increased logistics costs to shield U.S. customers from unexpected import tariffs or duties. As a result, all current orders ship at pre-policy prices without additional import tax charges.
Please note: if there are any future changes regarding tariffs, customs, or shipping processes, we will notify customers in advance.
Currently, all U.S. orders are being delivered normally, with no duties required from recipients.
Need Assistance?
If your tracking information is delayed, we suggest checking your estimated delivery window first. For any prolonged delays, please reach out to us directly—our customer service team is here to help and will respond as quickly as possible.
Email us at: omajitoyservice@gmail.com